Terms of service.

1. Agreement

These terms form the agreement between you and IRLifeCoach (operated by Palash). By using irlifecoach.com, booking a call, or attending a session, you accept them. If you do not agree, do not use the service. If you are booking on behalf of someone else, you confirm you have their permission to share their details with us.

2. What we provide

IRLifeCoach provides one-to-one relationship and dating coaching: a free 20-minute clarity call, single 60-minute sessions, and structured 6-week and 12-week arcs. All sessions are online, currently over Google Meet, in English or Hindi. Current formats and starting prices are listed on the services page; the free call is always free.

3. Coaching, not therapy

IRLifeCoach provides educational and self-development coaching services only. Services are not a substitute for professional mental health care, medical advice, psychotherapy, or counseling. Services are strictly non-clinical. We are not trained mental health professionals and do not treat psychological disorders. If you are in crisis, please contact iCall (India: 9152987821), Vandrevala Foundation (1860-2662-345), or your local emergency service. If what you need is clinical care, we will say so and refer you out.

4. Who can book

You must be 18 or older to book. Sessions are for your personal use. Login links, session links, and intake forms are for you alone and must not be shared.

5. Fees and payment

Fees are payable in advance in INR, through the payment details shared after booking. Sessions start at ₹799, with a sliding scale for students and low-income clients; exact rates for your format are confirmed on the free call. The 6-week and 12-week arcs can be split into two payments. We do not store your card or bank details on our servers.

6. Rescheduling and cancellation

The free 20-minute call can be rescheduled up to 2 hours before. Paid sessions can be rescheduled up to 24 hours before for a full reschedule. After that window we still reschedule once for free, no questions asked. A session missed entirely without notice counts as delivered.

7. No refunds

All fees are non-refundable, in whole or in part, once paid. This includes single sessions, prepaid packages, and split-payment arcs. Unused sessions are not refunded, exchanged for cash, or transferred to another person. Switching between tracks is handled by prorating your package as credit toward the new format, never as a refund.

8. Your responsibilities

Give honest information on intake forms so we can work with your real situation. Join from a private space with a stable connection. Do the between-session work; most of the value of coaching happens there, not on the call.

9. Conduct

Abuse, threats, harassment, or repeated no-shows end the engagement immediately. We will tell you plainly when that line is crossed. The no-refund rule in clause 7 applies in full.

10. Confidentiality

Sessions are confidential. What you tell us stays between us, with two exceptions: if we reasonably believe you or someone else is at risk of serious harm, or if we are compelled by law. We will tell you before we disclose anything, wherever we lawfully can. Session notes are kept on encrypted drives and destroyed on request.

11. Recordings

Sessions are not recorded by default. Neither party records, screenshots, or transcribes a session without the other party's explicit consent for that session.

12. Our materials are ours

All frameworks, scripts, exercises, assessments, and written summaries we create are the intellectual property of IRLifeCoach. You receive a personal, non-transferable licence to use them for your own growth. You may not reproduce, distribute, resell, publish, or teach our methods and materials to others, in any medium, without our prior written permission. Credit alone is not permission.

13. No guaranteed outcomes

Coaching is a process, not a product with a fixed result. We commit to the method, the structure, and honest feedback. We do not warrant any specific outcome, timeline, or result, and past client stories are illustrations, not promises.

14. Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising from the services is limited to the fees you paid for the sessions in question. We are not liable for indirect, incidental, or consequential losses.

15. Indemnity

You agree to indemnify IRLifeCoach against claims, losses, and reasonable costs arising from your breach of these terms or your misuse of the services.

16. Ending the engagement

Either side can end a coaching engagement at any time with a written notice by email. No refunds are issued on termination, under clause 7. Clauses on confidentiality, intellectual property, liability, and indemnity survive termination.

17. Governing law and disputes

These terms are governed by the laws of India. If a dispute arises, we will first try to resolve it directly within 14 days. If that fails, the dispute will be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in India, conducted in English before a sole arbitrator appointed by mutual agreement. Tell us your city and we will record the seat here precisely.

18. Changes to these terms

We may update these terms as the practice evolves. Material changes will be notified by email or a notice on the site before they take effect. Continued use of the service after changes take effect constitutes acceptance.

19. Account and access

Bookings and logins are for humans, not bots or automated scripts. One person uses one login; logins, session links, and intake forms must not be shared, resold, or time-shared with anyone. You are responsible for keeping your credentials safe and for all activity under your account. You may not use the service for any unlawful purpose or violate any applicable law in the course of using it. Violation of this clause ends the engagement immediately under clause 9.

20. Acceptable use of the site

You must not modify, hack, disrupt, or misrepresent the website, upload malware or spam, or scrape, copy, or reuse the site's design, code, text, images, or visual elements without our prior written permission. We may suspend or terminate access for conduct we reasonably judge to be unlawful, abusive, or harmful to the service or other users.

21. Recordings and materials you share

Registration details, intake responses, and any session recordings made with mutual consent under clause 11 are the property of IRLifeCoach and are handled under our confidentiality commitments in clause 10. Our frameworks, scripts, and summaries remain governed by clause 12: personal use only, no redistribution or teaching without written permission.

22. Publicity and media

Do not give interviews, publish statements to media, or post about the practice in ways that claim to represent IRLifeCoach without our prior written consent. Testimonials are published only with explicit client permission, and permission can be withdrawn at any time by email.

23. Legal compliance

All coaching methodologies we teach are lawful under Indian law. Anything you do with what you learn, on a call or after it, is your sole responsibility. You agree you will not use coaching to break any law, and you alone are liable for any civil or criminal consequences of your own actions.

24. Chargebacks and payment disputes

If you reverse a payment through a chargeback or equivalent action, we may suspend or cancel the associated sessions immediately. You remain liable for the full fee plus any chargeback, collection, and reasonable legal costs we incur recovering it. Talk to us first; clause 7 notwithstanding, genuine billing errors raised within 7 days of payment will be reviewed in good faith.

25. No guarantees and no unauthorised representatives

Past client stories and case examples are illustrations for educational purposes, not promises; past results do not indicate future outcomes. Nobody may claim to represent IRLifeCoach, quote our methods as their own, or offer services in our name without our signed written authorisation for that specific instance. If someone claims otherwise, ask to see it, and tell us.

26. Breach and liquidated damages

Breaches of clauses 12, 20, 21, or 22 cause harm that is difficult to quantify case by case. You agree that a breach of any of those clauses will attract liquidated damages of ₹5,00,000 per breach, as a genuine pre-estimate of loss and not a penalty. This is without prejudice to any other remedies available to us, including injunctive relief.

27. Non-waiver and assignment

If we do not enforce a clause on one occasion, that does not waive our right to enforce it later. You may not assign or transfer your rights under these terms to anyone else.

28. Force majeure

Neither side is liable for failure to perform obligations caused by events beyond reasonable control, including natural disasters, war, civil unrest, government action, fire, flood, epidemics, or prolonged internet or power failures. Sessions affected this way will be rescheduled, not refunded, under clause 6.

29. Enforcement costs

If we take action to enforce these terms against a breaching party and prevail, the breaching party bears our reasonable costs of enforcement, including attorney fees.

30. Contact

Email irlifecoachindia@gmail.com for anything about these terms.